Program Associate

Urban Adamah is an educational farm and community center in Berkeley, California that integrates the practices of Jewish tradition, mindfulness, sustainable agriculture, and social justice to build loving, just, and sustainable communities. We provide training Programs, educational workshops, and community celebrations for more than 10,000 visitors annually.
 
About The Role
The Program Associate will support our single-day and longitudinal programs through administrative, logistical, and community care work. The Program Associate will play a key role in preparing the site, fostering a welcoming, safe and inclusive community for our program participants, and maintaining a highly organized and personalized approach to all tasks. The program associate must be available to work evenings and weekends as dictated by the events calendar.

RESPONSIBILITIES

Event & Program Registrar

The Program Associate will:Administer Urban Adamah community inquiries and support, including the info@ email address
Monitor and report on event registration and event enrollmentTrack enrollment/ticket sales
Track registration and waitlists
Send weekly report
Flag low enrollment to Marketing Manager and Department Directors
Track and receive logistical needs for community & educational programs
Administer ScholarshipsTrack scholarships from request to evaluation to offer/decline to acceptance/decline
Maintain FAQ about our scholarships and process
Manage communications regarding scholarships

Community Care & Longitudinal Program SupportLead welcoming, grounding, and closing for program participantsCheck people into events and greet them at the door
Lead program introductions: ground in Jewish & farm time, introduce facilitators
Gather and organize informal qualitative feedback at the end of programs
Manage Residential Building logistics for longitudinal program participants and rentalsCoordinate and execute move into and out of Residential Building
Facilitate communal living conversations with participants
Stock and track Residential Building supplies (art/Jewish ritual/first aid, etc.)
Stock and track Residential Building linens, do laundry/fold 
Manage and track Residential Building sundries 
Manage community connection between community members and longitudinal program participantsMaintain resource sheets for affinity connections
Evaluate if longitudinal participants have connected with community or need assistance
Link them with local resources when needed
Serve as community care coordinator for our young adult longitudinal program participantsHelp to foster a welcoming, safe and inclusive community
Build rapport with program participants through regular interactions and check-ins and provide a consistent presence as a resource
Assist the Young Adult Programs Manager in the planning of programming that fosters a sense of community for young adult participants throughout their time on the farm
Offer guidance to program participants on a wide range of issues, including social and communal dynamics, and refer participants to the appropriate people and community resources for additional support when needed
Understand and follow program policies and procedures, and help participants meet community standards
Maintain clear and professional boundaries with participants
Track and improve on community and program participant feedback, questions, and needs through correspondence during programs and events, answering questions as needed

Cross-Departmental Event Production with a focus on Community & Educational ProgramsReceive and assess public program proposals based on our established assessment rubric for program management and execution 
Administer execution of workflows with public program partners at Director’s approvalFor collaborative programs that involve external partners, Associate will coordinate and negotiate pricing, revenue sharing, and contracting
Manage site safety as the lead when solely on site and during weekend/evening longitudinal programming
Use platforms such as Salesforce, Eventbrite, and WordPress to create and manage digital ticketing systems for events, with support from the Events Associate
Administer and assist with logistics coordination for onsite activities, staffing needs, including creating a logistics plan for events and educational programs in support of the Events Associate
Administer post event (/program) surveys and collating data returned
Administer internal evaluation of program successes and shortcomings to ensure ongoing program development and enhancement
 
 
About You
You are passionate about Urban Adamah’s mission and have the background and experience to support your team’s work with Administrative and Community Care excellence.

You are able to think quickly on your feet and have the interpersonal skills to connect with a diverse array of individuals. You take pleasure in helping people to feel welcome and cared for, and you have the attention to detail and personal motivation to make administrative work flawless and comprehensive.

We are open to applicants with varying levels and types of experience, provided that the applicant displays the skills required to successfully execute the job described above. You might be a good fit if you possess/demonstrate the following.

COMPETENCIES AND STRENGTHS

Administrative & Organizational Excellence
Self-starter: You thrive in environments where you get to hold the operationalization of your assigned workload 
Excellence in organization: You are highly organized, able to track and execute on multiple projects and tasks simultaneously, and are detail oriented
Prioritizing: You are comfortable maintaining multiple channels of communication (text, email, phone, Slack) and independently managing your workflow to keep projects on track
Tech-savvy: you are very comfortable with Google Suite, Microsoft Office Suite, Slack, Asana, and database systems like Salesforce (knowledge of additional tech systems is a bonus)

Self-Awareness & Partnership:
Ownership: You take broad responsibility for your work and approach tasks and priorities with a critical mindset
Openness: You regularly seek, incorporate, and share new information and feedback
Balanced: You demonstrate a good balance of self-confidence and humility, able to name and make the most of your strengths, and open to  feedback that will lead you to grow and develop as a professional
Commitment to diversity, equity, and inclusion: you value the diversity of insight, perspective, and experience brought by people from diverse backgrounds. You are committed to reflecting on and addressing inequities stemming from privilege and oppression in your community

Customer Service, Communication, & Collaboration:
Possess strong interpersonal skills: You communicate and collaborate well with a range of colleagues and other stakeholders
Collaborative: You enjoy learning from and with talented colleagues, and are excited to be part of the success of the whole organization
Customer service oriented: You appreciate the powerful impact of providing prompt responses to support inquiries, meeting people’s needs proactively, and treating staff and other community members with respect and care

Strategy & Problem Solving:
Adept at planning:  You think ahead and can plan for projects or tasks several months in advance
Problem solver: You enjoy problem solving, seeing it as an opportunity to connect with and support others and the organization
Analytical: You are a critical thinker with a high level of analytical/interpretive thinking and problem-solving skills. 

EXPERIENCES THAT COULD LEAD TO YOUR SUCCESS
Relevant experience in either for or not-for-profit environments
Demonstrated ability to create and manage well-functioning organizational systems
Demonstrated ability to create warm, welcoming and inclusive environments for a ride range of people, including young adults
Familiarity with Jewish calendar, customs, and rituals

PHYSICAL DEMANDS OF THE POSITION
The physical demands listed below are representative of those that must be met by an employee in this position. Some accommodations may be made to enable people with disabilities to succeed in the role:
Typing, writing, reading, hearing, and speaking 
Standing and walking for several hours, as well as sitting, squatting, crawling, climbing, and lifting up to 40 lbs.
 
 
Additional Details
COMPENSATION & BENEFITS:
This is a full-time, benefited, and non-exempt position that includes healthcare, holidays, and paid time off. The salary range for this position is $60,000-$66,000. Comprehensive benefits include:
100% health care coverage for self and 50% coverage of dependents in a Silver Tier Kaiser plan or its equivalent in our carrier’s options
80% coverage of dental insurance for self
Paid vacation days beginning at 15 days; 20 days in second year; incremental increase to 25 days 
5 paid sick days per year
Up to 20 paid holidays (a mix of both national and Jewish holidays)
Tax-free retirement account after 2 years 
A pre-tax FSA for medical, dependent care, and transit
Paid and unpaid parental, medical, and bereavement leave (following 1 year of employment)
Paid Jury Duty leave
Unpaid time off

SCHEDULE:
This is a full-time, 40 hour per week position heavily weighted towards evenings as dictated by the Events Calendar. Employee will receive their schedule a minimum of two weeks in advance.  In consultation with their supervisor, some flexibility exists once event and office needs are met.

SUPERVISION:
This position is supervised by an Urban Adamah Department Director.

 
Application Details
We deeply value the diversity of insight, perspective, and experience brought by people from diverse backgrounds. This includes Black, Indigenous, Latino, and Asian people, LGBTQ, and gender non-conforming people, and people with disabilities, Black Jews, Jews of Color, Sephardi and Mizrachi Jews. We also welcome applications from people of diverse religious, spiritual, and cultural backgrounds. We affirmatively seek to advance the principles of equal employment opportunity.

APPLICATION SUBMISSION INCLUDES:
Please include a complete resume, two professional references with how you know them, and a cover letter that briefly addresses:What part of the job, based on the job description, is most compelling to you.
Examples of skills you have that will help you be successful in this position.
Relevant skills you have not yet mastered but are actively growing.

Applications will be received and reviewed until November 8. First round interviews will be held as applications are received. We encourage you to apply as soon as possible. If you are applying near the end of the application deadline, please know that you may be called in for an interview with short notice. After this time, we may continue to review applications on a rolling basis, however, encourage candidates to apply before the deadline and/or as soon as possible. If you have any questions about the application, please contact Allegra at allegra@urbanadamah.org.